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FAQ

Do I have to turn the app off when I return home from a trip?
I forgot my password, how do I reset it?
I changed trucks, how do I login to the new truck's device?
How do you change co-drivers when using a shared device?
Will the Per Diem Plus app work if I power off my device during my daily H.O.S. reset?
Why isn't the app tracking my per diem after my Android software updated?
How do I track my trip if I forgot to "Set Auto-Trip"?
I am missing per diem trips, how do I update my per diem trip data?
What is the trucker per diem rate for 2019 & 2020?
"You cannot change driver type when you are outside the halo" alert
"Try Back Later" alert
Why am I not receiving my Per Diem Plus reports?
The app said my report was sent, but I did not receive it.
Does Per Diem Plus share or sell my user information?
What is Per Diem Plus' data policy?
Can I add per diem trips for dates prior to installing the PDP retail app?
Can you change your driver classification profile while on a trip?
Why isn't the PDP app tracking my per diem?
What do I do if I delete the PDP app or need to add it to a new phone?
What happens to my data when I cancel my subscription?
How do I cancel my PDP subscription?
What is a Qualified Per Diem report?
What is a Comprehensive report?
Do I need to keep my photo receipts on my phone?
How do I export my expense receipt photos?
Do I need to have an internet connection?
What if I am waiting on a permit or forced to rest during a trip?
How does Per Diem Plus know when/how to track my per diem?
Why does the PDP app need to know where I park my truck?
What do I do if I delete the PDP app or need to add it to a new phone?
Why isn't the PDP app tracking my per diem?
How long does PDP maintain my per diem and expense data?

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